Butler House Stowe Policies
The Butler House Stowe is a unique property where every guest reservation is both important and special to us. Thank you for taking time to review our policies which are meant to provide an enjoyable stay for all of our guests. Please call or email if you have any questions or concerns.
CHECK-IN/CHECK-OUT IMPORTANT, PLEASE READ
Check-in is anytime after 3:00 pm. Check out is by 11:00 am. When you arrive at the Butler House the front door will be unlocked. Upon entering look to your left for the Welcome black board where you will find a card with your name and apartment number. Proceed to your apartment; the door will be unlocked and your key will be left inside. ADDITIONALLY, a key to your apartment will be left in the ski locker room which you can access whenever you arrive. The ski locker room is on the small porch at the back of the building. The door to the ski locker has a combination lock and the combo is 1111. Inside you will find a set of keys with your name and apartment number, the red door next to the ski locker is the back entryway into The Butler House. When checking out please leave all keys and parking permits in the apartment and leave the door unlocked
10% Vermont state rooms tax is applicable to daily rates. All rates are double occupancy, per night (4 person occupancy for the two bedroom retreat) and are subject to change without notice until reservation is confirmed. Charge for each additional guest over double occupancy is $20 (adhering to maximum occupancy for the room).
Minimum stay requirements vary, but a two night minimum stay is occasionally required on weekends as well as on holidays, foliage season and during special events. Please feel free to call to inquire about your specific lodging requests as we can often accommodate your needs.
Reservations must be secured by a deposit equal to one night’s stay and charged to a major credit card. Balance is due 14 days prior to arrival.
Because of our small size, cancellations and no shows affect us significantly. For this reason:
*Deposits will be refunded, less a $30 processing fee, only with notification of at least 14 days prior to scheduled check-in or 30 days for reservations of 5 days or more.
*Cancellations made 14 days or fewer out (30 days for reservations of 5 days or more) from scheduled check-in will forfeit their payment. However, if we are able to re-book the room(s) we will refund your payment less a $30 processing fee.
*Guests arriving after or departing before dates reserved are responsible for the entire stay.
If a guest does not arrive and honor their reservation, or contact us to cancel, they will be charged for the full amount of the stay.
Guests may park overnight in the parking lot behind The Butler House.
Snowboards and skis are not allowed in rooms. Secure locker space is available at the back of the building
Butler House maintains a NON-SMOKING environment. Smoking is allowed outdoors only. Ashtrays are available for your use outside. Please be courteous to others, smoking away from the house or open windows and please pick up after yourself. If evidence of smoking is found in your room, cleaning charges of $200 will be billed to your credit card.
Regretfully, we do not accept pets.
We have travel cribs for small children, there is a one time additional $20 charge for a crib
Items left behind at the Butler House can be sent to you via mail at your request. The cost of shipping + packaging fee (rounded to the next whole dollar) and $5 handling and packaging fee will be billed to your credit card.
There is a charge of $100 for each key not returned. Please leave all keys in the room at check-out.